Friday, July 22, 2011

Too Good To Be True


If you missed it, apparently Sears was offering the new 16GB, wi-fi only version of the iPad 2 for the low, low price of $69 online. That's an amazing 86% off the SRP of $499. The 32GB, wi-fi only model was also priced at an unbelievable price of $179 or 70% off the SRP of $599. So what's the catch with these unbelievable offers, you ask. Well, as it turns out, these offers was posted in an online ad by mistake, says Sears. Apparently a third-party seller, GSM On Sale, is being blamed for this mistake.  In response to this third-party seller's mistake, Sears issued the following statement on its official Facebook page: 
Unfortunately, today one of the Marketplace third party sellers told us that they mistakenly posted incorrect pricing on two Apple iPad models on the Marketplace portion of the website. If you purchased either of these products recently, your order has been cancelled and your account will be credited. We apologize for any inconvenience this may have caused.
Many of the customers who initially jumped at these offers, were extremely upset that neither Sears or GSM On Sale were willing to honor their orders at the mistaken price(s). So they did what everyone does in today's society, they turned to social media to vent their frustrations.

As it turns out, this mistake has affected GSM On Sale even to this day. When news of this mistake was first reported on Sunday, their website was already out of commission. GSM On Sale left the following message on its homepage:
Our online store is currently closed for maintenance. Please visit us again soon    
Now come the question of whether or not GSM On Sale or Sears can recover from this mistake in the eyes of their consumers. Only time will tell!

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